Privacy & Cookies Policy
Your Data is Safe
This Privacy Policy outlines how Space 4 Makeup (“we”, “our”, or “the Store”) collects, uses, and safeguards any personal information you provide while using our website. We are fully committed to protecting your privacy. If we request any information that can identify you while using our website, rest assured it will only be used in accordance with this policy. Space 4 Makeup may update this policy from time to time by revising this page. We encourage you to review it periodically to stay informed and ensure you are comfortable with any changes.
What Do We Collect?
- Name
- Contact Information
- Email Address
- Demographic Information (such as postcode, preferences and interests)
Other information relevant to customer surveys and/or offers For the exhaustive list of cookies we collect see the List of cookies we collect section.
What We Do with The Information We Gather?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes.
- We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Using Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Controlling your Personal Information
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Contact Us
If you have any questions about these our policy, please contact us at: [email protected]
What payment methods do you offer?
We accept Cash on Delivery (COD), EasyPaisa, Sadapay, Nayapay and Bank Transfer.
What are the delivery charges?
We charge a flat delivery fee of Rs. 250 for all orders across Pakistan.
When will I receive my order?
Orders are delivered within 3 to 4 working days after confirmation.
How can I track my order?
You can track your order using the “Track Your Order” page on our website. Just enter your order number and phone number to view the latest status.
What if my order is damaged or something is missing?
If you receive a damaged item or something is missing, please contact us within 7 days of receiving your order. Share your invoice and photos of the item so we can resolve the issue quickly.
Can I exchange a product?
Yes, exchanges are allowed within 7 days.
If the product is damaged or incorrect, we will cover the shipping charges.
If it’s a change of mind or size, you’ll be responsible for return shipping.
What happens if my return request is not approved?
If your return request is not approved, we’ll inform you of the reason. Your product will then be sent back to your provided address.
How long does it take to get a refund?
Refunds are processed within 48 hours once your request is approved. You can choose to receive the amount in your bank account or as store credit.
Are the products original?
Yes, all items on Highfy.pk are 100% original. We only stock authentic products from trusted suppliers and official beauty brands.
I still can’t find what I’m looking for.
No problem! Just click the “Contact Us” button and reach out we’re here to help!
